Frequently Asked Questions
Everything you need to know about our home essentials and services.
What is the typical shipping timeframe for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location, and you will receive a tracking number via email as soon as your package departs our warehouse.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated automatically at checkout.
What is your return policy for home decor items?
We offer a 30-day return window for all unused items in their original packaging. If you are not completely satisfied with your purchase, please contact our support team to initiate a return or exchange.
Are your glass bottles and dispensers eco-friendly?
Sustainability is at our core. Our bottles are made from high-quality, recyclable glass and are designed to be refilled, helping you reduce single-use plastic waste in your home.
What should I do if my item arrives damaged?
While we take great care in packaging, accidents can happen during transit. If your order arrives damaged, please take a photo and contact us within 48 hours so we can send a replacement immediately.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout process.